Problem:

Copying/pasting from another system into Biotics 5 results in the data appearing normal in Biotics, however in Crystal Reports, a weird formatting symbol ( ) is displayed before &/or after the pasted text, as shown below.I've attached a screenshot of the data as it appears in both Biotics and Crystal Reports.



Solution:

Format long text fields as HTML text:

  1. Right click in the field and select Format Field
  2. Click the Paragraph tab
  3. Under Text interpretation, select HTML Text from the dropdown menu.


Thanks to Sarah Maier for identifying the problem and solution!