A recent change to Chrome has resulted in the Map to continuously be redirected, so that it never opens. This is linked to a user's account on a given machine. So they will not experience the same problem on a different machine, nor will others experience the problem on the user's machine. 

The easiest solution is to just use Firefox until there is a permanent fix, but then you will not have access to your Chrome Biotics-related bookmarks. It is very quick and easy to import all of your Chrome bookmarks into Firefox.

https://support.mozilla.org/en-US/kb/import-bookmarks-google-chrome


If you just can’t stand Firefox, this is the easiest fix and only takes a couple of minutes to implement, although it may be only temporary. (Another similar fix was a little more drastic/time-consuming and may not be worth it for a temporary fix.)

 

Export your bookmarks from Chrome:

Click the three dots in the far upper right in the bookmark manager and choose export bookmarks and save it where you’ll remember where it is.

 

Then click whatever is to the left of the three dots in the upper right of Chrome (Mine’s got a profile picture, but yours may not.) to get the below window and choose “+ Add” from the bottom of it and name it work or test or whatever.

 

 

Then do the same thing in this new user profile that you did to export your bookmarks, only choose import and import the bookmarks file you saved. You should be able to use the map now in this new profile, although this may be only temporary.


The original instructions for resolving this follow.

  1. Export bookmarks before doing this, as described here https://support.google.com/chrome/answer/96816?hl=en:
  2. On your computer, open Chrome.
  3. At the top right, click More More.
  4. Select Bookmarks and then Bookmark Manager.
  5.  At the top, click More More and then Export Bookmarks.
  6. Replace <username> with the name of your user folder in the following and navigate to the location in File Explorer by entering the following editing and then entering the following address:
    C:\Users\<username>\AppData\Local\Google\Chrome\User Data
    It may be necessary to making hidden folders visible so that the AppData folder will show 
  7. Delete that entire User Data folder 
  8. Open chrome again
  9. Sign in to google and sync to bring back bookmarks and stuff. 

Additional information regarding the cause and why a solution will not be implemented in Biotics

Just in case anyone is interested, I believe that this experimental feature that Chrome rolled out slowly is the culprit and it looks like they’re rolling it out to all users soon/now. This could explain why more and more people are being affected.
https://www.chromium.org/updates/same-site 
https://www.chromium.org/updates/schemeful-same-site/testing-and-debugging-tips-for-schemeful-same-site
 
 
Why a certificate will not be added for the map viewer:
I agree that it would be a good idea to make the map only available over https, but would take development work to strip out all the code which is in place to allow it to be access over http.
The tradeoff is that users would no longer be able to access any map services which are only available over http. There are no workarounds; this would be a strict security limitation. Pages which are available over https cannot access other URLs using http.
This was a big concern several years ago, I don't know whether there are any programs using http map services which aren't also available over https.
For reference, here are the programs which have http URLs in their map_service table.
ProgramNumber of http URLs
bioticsab10
bioticsaz40
bioticsbc8
bioticsco19
bioticsfl1
bioticsga2
bioticsin2
bioticsks7
bioticsma22
bioticsmd17
bioticsmi8
bioticsmn2
bioticsnc1
bioticsnu1
bioticsnv1
bioticsny12
bioticson2
bioticsor1
bioticspa1
bioticssd1
bioticssk4
bioticstn2
bioticstva1
bioticstx1
bioticsvt19
bioticswa1
bioticswi3
bioticswv4
bioticsyt15